Jennifer Roberts

CEO, Business Banking

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CEO, Chase Business Banking

Jennifer Roberts became the CEO of Chase Business Banking in 2019. Chase for Business provides deposit, credit and cash management services to nearly 4 million small business owners across the U.S.

She has been a leader in Chase’s consumer businesses since joining the firm in 1996. Most recently, she led Digital Products and Chase Pay. She also served in many executive roles in Card Services, including leadership of Ultimate Rewards, the Sapphire portfolio, several co-branded card programs and acquisitions. Before joining Chase, Roberts worked in marketing and portfolio management for several other card issuers.

Roberts holds a bachelor’s degree in business administration from Towson State University and an M.B.A. from the University of North Texas. She and her husband have three children and live in Pennsylvania.