Thasunda Brown Duckett is the Chief Executive Officer of Chase Consumer Banking.
Duckett oversees a banking network with more than $600 billion in deposits, 5,000+ branches, 16,000+ ATMs and 50,000 employees serving 25 million households nationwide.
Under Duckett’s leadership, Chase has undergone a digital and physical transformation that contributed to its ranking as #1 in customer satisfaction by J.D. Power, #1 for its mobile app, and the #1 most visited online portal among U.S. retail banks. Her team is leading Chase’s first major branch expansion in 10 years, which will add 400 branches in 20 new markets over five years.
Building on her passion for financial inclusion and empowerment, Duckett drives the bank’s development of new tools, products, and thought leadership to build financial health and wealth for all consumers.
Duckett is the executive sponsor of JPMorgan Chase’s Advancing Black Pathways program, aimed at helping Black Americans close historical achievement gaps in wealth creation, educational outcomes and career success. She is also a member of the steering committee for JPMorgan Chase’s Women on the Move initiative to advance women in their careers and in business, and the executive sponsor of the firm’s The Fellowship Initiative, which offers young men of color academic and social support to help them achieve personal and professional success. Previously, Duckett was the CEO of Chase Auto Finance, and prior to that served as National Retail Sales Executive for Chase Mortgage Banking.
Duckett has been recognized widely as a leading executive in the finance industry. In 2019, she was named one of Fortune’s Most Powerful “Women to Watch.” American Banker magazine named Duckett the 7th most powerful woman in banking. She was also named to Black Enterprise magazine’s Most Powerful Women in Corporate America list. Previously, Duckett was named a “Top 100 Leading Female Executive” by Automotive News and as one of the most influential Black executives in corporate America by Savoy magazine.
Duckett founded The Rosie and Otis Brown Foundation, in honor of her parents, to recognize and reward people who use ordinary means to empower and uplift their community in extraordinary ways. Duckett was also among 16 women who inspired LeBron James’ first shoe for women, the Nike HFR x LeBron 16. The shoe was designed to honor the unsung, strong women who influenced James’ life as an athlete, philanthropist, and entrepreneur.
Duckett is from Texas and holds a Bachelor’s degree in Finance and Marketing from the University of Houston, and an MBA from Baylor University. In 2019, Duckett was appointed to the NIKE, Inc. Board of Directors, as well as the Robert F. Kennedy Human Rights organization. She is also a member of the Executive Leadership Council, Delta Sigma Theta Sorority, Inc. and Jack and Jill of America, Inc. In addition, she sits on the board of the Children’s Learning Center of Fairfax County. Duckett lives in Connecticut with her husband and four children.
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