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Ben Walter is the Chief Executive Officer of Chase Business Banking. The business provides financial advice as well as deposit, credit, and cash management products to more than 4 million small business owners with up to $20 million in annual revenue.
In 2021, Chase Business Banking was #1 in customer satisfaction among all banks in J.D. Power’s annual Small Business Banking study, and #1 in primary bank market share nationally per Barlow. The firm was also the #1 Paycheck Protection Program lender, providing more than $40 billion in relief to small businesses in 2020 and 2021.
With more than 20 years of consumer and financial services experience, Walter thinks customer first. He has a proven track record of driving business growth and building worldwide retail brands.
Before joining Chase in September 2021, Walter served in a number of senior roles over 10 years at Hiscox, a leader in specialty insurance for small and medium-sized businesses. Roles included U.S. Chief Operating Officer, CEO of the U.S. Division, and Global Retail CEO. During his tenure, he drove double-digit growth, product innovation, and large-scale digital transformation. Before Hiscox, Walter was a Managing Director in the San Francisco office at BlackRock, where he led initiatives in strategy, corporate development, mergers and acquisitions, and operational excellence.
Walter earned a bachelor’s degree from Washington University and an M.B.A. from Northwestern University. He and his wife have two children and live in New York.
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