New Chase Branch Opening at Union Market with Disability Inclusion Focus 

WASHINGTON D.C., September 19, 2024 – As part of its commitment to serve the financial needs of the Greater Washington, D.C. region and as the bank of choice for people with disabilities, today, Chase is opening its second branch with a unique focus on disability inclusion. The branch, located at 550 Morse St. NE, will be staffed by employees fluent in American Sign Language (ASL), and located just outside of Gallaudet University, the global leader in education for Deaf & hard of hearing students.

This is Chase’s 22^nd branch in D.C. and the continuation of the bank’s commitment to serve customers with hearing loss through trained employees and on-site interpreters as well as tools like on-demand video interpretation services and Bluetooth technology allowing employees to speak directly with customers.

In 2019, Chase opened its branch at 501 H St. NE, with guidance from Gallaudet University, which introduced new technology to support and enhance the banking experience for Deaf and hard of hearing customers. Every Chase branch now offers on-demand video interpretation services to ensure all customers can access banking products and services. 

“Ensuring everyone, no matter their background, has access to financial tools and services is key to building healthy, prosperous communities,” said Tim Berry, Global Head of Corporate Responsibility and Chairman of the Mid-Atlantic Region, JPMorganChase. “This branch demonstrates the firm’s commitment to leveraging its resources and expertise to be the bank for all and make financial services accessible to more Americans, including Washingtonians and those all across the broader Mid-Atlantic region.”

JPMorganChase invests in Disability Advocacy organizations around the country including the National Association of the Deaf, National Disability Institute and Easterseals – among others – to help expand career, education and economic opportunities for people with disabilities. The firm’s Office of Disability Inclusion leads strategy and initiatives aimed at advancing employee careers while helping the firm aspire to be the bank of choice for people with disabilities.

“While our world isn’t built with everyone in mind, the Union Market branch represents the best of disability inclusion and equity,” said Bryan Gill, Global Head of JPMorganChase’s Office of Disability Inclusion. “When we create equitable access everyone benefits – our employees, customers and local businesses  – which directly impacts the vitality of our communities.”

This branch is part of a February 2024 announcement Chase made to continue its Greater Washington D.C. branch expansion with the addition of 50 new branches and the hiring of about 500 employees by 2027. Since 2018, Chase has opened 114 branches throughout the Greater Washington region, including 23 in the District.

“As we continue to expand across the region, we are committed to uplifting communities and increasing access for people to navigate their banking needs, big or small,” said Alfonso Guzman, head of the Consumer Bank for Chase across Washington, D.C., Maryland and Virginia. “Building on the success of our nearby H Street branch, we look forward to meeting more of our customers where they are and serving them during life’s most important financial moments.”

Learn more below about Samuel, who began his career as Lead Association Operations in Washington, D.C., acting as a bridge between Deaf and hearing communities.

Financial health is the foundation on which strong communities are built, enabling individuals to manage their financial lives and pursue opportunities to build wealth. Thriving communities begin with financial knowledge and empowerment, and the firm is leveraging its resources – including a growing and dynamic branch network – to help improve the economic outlook of the customers and communities it serves. JPMorganChase maintains the largest branch network in the country, making it easier for people to access financial services and find the support they need to navigate their financial needs, big or small. The firm serves over 80 million consumers nationwide, empowering them to save, spend, borrow, and plan for the future.

JPMorganChase in the Greater Washington, D.C. region

JPMorganChase has been bringing the best of our business and philanthropic experience to the Greater Washington, D.C. region for over 50 years. Across the Greater Washington region, the firm employs 1,500 people across all lines of business, serves 1.2 million consumer customers and 74,000 business clients. Since 2021 the firm has supported the placement of more than 12,000 individuals into apprenticeships, full-time, or part-time positions. It has also supported the participation of nearly 6,500 individuals in job training programs aligned with high-demand industries. Since 2019, JPMorganChase has committed more than $80 million in philanthropic contributions to the region.

About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading financial services firm based in the United States with assets of $4.1 trillion and operations worldwide. Chase serves more than 82 million consumers and 6.4 million small businesses, with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: More than 4,800 branches in 48 states and the District of Columbia, more than 15,000 ATMs, mobile, online and by phone. For more information, go to chase.com.