Fighting Scams in the Age of AI: JPMorganChase Amplifies Financial Literacy Month with Fraud and Scam Education

NEW YORK, April 1, 2026— From text messages that appear to come from your bank to phone calls that sound like a loved one in distress, today’s scams are more realistic than ever.

As these tactics evolve, scammers increasingly impersonate trusted institutions like government agencies and financial institutions, and even mimic familiar voices. In response, JPMorganChase is focusing its industry-leading, community-based financial education efforts to help consumers across the country spot red flags and avoid financial losses.

During Financial Literacy Month, Chase will host educational workshops in partnership with local community organizations, law enforcement agencies and AI experts during the week of April 13-17. The sessions will help individuals identify common scam tactics, understand the psychology behind financial manipulation, and take practical steps to protect their money. Chase hosts over 1,000 fraud and scam workshops each year.

“Scammers are constantly refining how they target consumers, leveraging AI to make their calls and messages sound real, urgent and personal,” said Darius Kingsley, Head of Consumer Fraud and Scam Prevention. “While the methods may evolve, the tactics often rely on pressure, impersonation and emotional manipulation. Education is one of the most effective tools we have to help people recognize potential scams before financial harm occurs.”

The workshops will address prevalent fraud schemes, including impersonation scams that mimic banks or government agencies, romance scams that exploit emotional trust, social media scams, and emerging AI tactics. Attendees will learn how to verify suspicious messages, safeguard sensitive information, and report suspected fraud or scams.

For more information about scam prevention resources, visit Chase.com/Security.

Workshops

Bakersfield, CA – RSVP (In-person)

Boston, MA – RSVP (Hybrid)

Detroit, MI – RSVP (In-person)

Louisville, KY – RSVP (Hybrid)

Miami, FL – RSVP (Hybrid)

Philadelphia, PA – RSVP (Hybrid)

Phoenix, AZ – RSVP (In-person)

About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading financial services firm based in the United States of America with operations worldwide, assets of $4.4 trillion and $362 billion in stockholders’ equity as of December 31, 2025. Chase serves more than 86 million consumers and 7.4 million small businesses with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: more than 5,000 branches in 48 states and the District of Columbia, nearly 15,000 ATMs, mobile, online and by phone. For more information, go to chase.com.

Media Contact:

Emma Eatman, emma.eatman@chase.com