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Consumer Banking

JPMorgan Chase waives consumer fees, to donate $1M to hurricane relief

Houston, TX August 28, 2017 JPMorgan Chase today announced two steps to help consumers and communities affected by the continuing challenges of Hurricane Harvey.

  • Chase will automatically waive or refund the following fees through September 10 for its customers in the Houston metro area and other areas severely affected by the hurricane:
  • Late fees for mortgage, credit card, business banking and auto loans
  • Overdraft, monthly service and ATM fees on deposit accounts
  • The firm will donate $1 million to the American Red Cross and other nonprofit organizations. It also will match employee donations to these organizations. 

"We’re here to help our neighbors as we face the relentless rain and flooding," said Harman Johal, who manages the 200+ Chase branches in the Houston area.

Customers with questions about any Chase consumer account can call the special-care line at (888) 356-0023.

JPMorgan Chase is the largest bank in Houston, with about 6,400 local employees. It serves more than 1 million local customers as well as many of the top corporations and leading institutions across the city.  


Greg Hassell,, 713-419-9208

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